Unmatch at any time
The control stays available during the match, decision window, and kept state.
Trust and safety
Verification raises the cost of abuse. Reporting and human review handle what verification cannot.
The control stays available during the match, decision window, and kept state.
Government ID and phone checks make duplicate accounts and ban evasion harder.
One Match uses a city or metro area, never live or exact location tracking.
Safety answers go to trained reviewers and never become public relationship records.
In-app reporting will be available from chat and profiles. Blocking stops direct contact. Unmatching ends the relationship for both people immediately.
A report stays open even if the reporter later unmatches. The reported person does not receive the reporter’s private safety answers.
Email hello@onematch.club. Do not use email for an emergency.
One Match plans a moderation queue from the first release. Reviewers can warn, suspend, or ban an identity and must record the reason for every action.
Read the conduct rules in the Community Rules.
Identity verification confirms that one document and a live person match. It does not prove that someone is safe, honest, single, or free of a criminal record.
Use your own judgment and the same care you would use when meeting anyone new.
Call 911 in the United States or Canada if anyone faces immediate danger. Local services can act faster than an app company.
One Match will publish regional crisis and sexual-assault resources before launch. The draft Colorado safety policy covers the state-specific online dating rules that still need filing and counsel review.